Sheffield's local mobility experts - family owned & run for over 60 years
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Complete aftercare

Service, Repair
& Aftercare

Keep your equipment working for you

Service Team - 0114 229 3377 Emergency Out-of-Hours - 07970 649563

Complete aftercare from day one

We are here after your purchase to ensure your new equipment continues working. Keeping your mobility equipment up and running is important in keeping you mobile.

In the event of a breakdown, our team can help with repairs as well as servicing to help prevent any issues. We have a range of aftercare options available - some provided as standard, and additional packages available.

12-month warrantyIncluded on all new products
Repairs & breakdownsHome visits or bring it to us
Annual servicingFrom £89 - workshop or home visit
5-star care packagesFull cover including emergency call-out
Included as standard

12-Month Warranty

All new products purchased from Clark & Partners are covered by a 12-month warranty period covering product failure and manufacturing faults.

What's covered
  • Repair or replacement of parts
  • Labour time
  • Product failure
  • Manufacturer faults & errors
  • Response during normal working hours
What's not covered
  • Accidental damage
  • General wear and tear
  • Emergency response
  • Response outside normal working hours
  • Products not purchased from Clark & Partners
Home visits or workshop: Some products qualify for home warranty visits where an engineer comes to you. Others may need to be returned to the place of purchase. You will be advised which type applies at the time of purchase.

Repairs & Breakdowns

We only sell high-value products within our local region of Yorkshire and Derbyshire, so that in the unfortunate event of a breakdown, we can be with customers quickly.

If your equipment becomes faulty, isn't working correctly, or is damaged outside of warranty, our engineers can assist with repairs. You can bring your equipment to us or we can come to you.

We will assess your equipment and, where we can, repair it. In the event of a call out, our fees include any time we spend with you at your home during our first visit - and we will always quote for any extra works needed before we go ahead.

Emergency cover

Out-of-hours call out

We offer emergency out-of-hours call out for stairlifts, vertical lifts and hoists - 7 days a week.

07970 649563

Speak to our service team

Visits can be arranged during normal working hours. Call us to book or discuss your repair.

0114 229 3377

Annual Servicing

Regular servicing of your equipment helps to keep it maintained and in good working order. We recommend having your product serviced every year to ensure longevity.

Having your product serviced provides a thorough inspection by a Clark & Partners engineer - done at your home or in our workshop. You will receive a copy of the service schedule showing whether your item has passed or any recommendations made.

Any repairs, parts or additional work needed will always be quoted for before being carried out.

LOLER compliance: Hoisting equipment used by healthcare professionals requires additional services at 6-monthly intervals to adhere with LOLER (Lifting Operations and Lifting Equipment Regulations).
Product Price from
Stairlift £92.00
Rise & Recline Chair £65.00
Scooter £65.00
Adjustable Bed £65.00
Manual Wheelchair £65.00
Powered Wheelchair £120.00
Bath Lift £89.00
Hoist £115.00
Vertical Lift £155.00

To book a service call 0114 229 3377

Book a service
Worry-free cover

5★ Premium Care Packages

A worry-free option to help cover the cost of repairs on vital mobility equipment - available for 1 to 5 years.

Available for stairlifts, hoists & vertical lifts

Complete peace of mind, all year round

Care packages are available for both new equipment purchased from us and equipment you already have. Available between 1 and 5 years.

Emergency cover is included 7 days per week, 365 days per year - so you're never left without support.

Call 0114 229 3377 for more information

✓  What's included

  • Annual servicing
  • Repair or replacement of parts
  • Engineers' working time
  • Emergency cover - 7 days, 365 days per year

✕  Not included

  • Accidental damage
  • Cosmetic damage
  • Insurable events (fire, flood etc.)

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Proud members & partners
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