Delivery
Free Home Assessments On All Large Items
Claim VAT Relief
Local Showrooms - Visit us to try products before you buy
How we collect, use, and protect your personal information.
Last updated: October 2026
Clark & Partners Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please also read our Cookie Policy for information about how we use cookies on this website.
Data Controller: Clark & Partners Ltd
Registered address: Digmore Drive, Sheffield
Company number: (insert number)
Email: sales@clarkandpartners.co.uk
Phone: 0114 229 33 88
If you have any questions about this policy or how we handle your data, please contact us using the details above.
We collect personal data in the following circumstances:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Contractual necessity |
| Sending order confirmations and delivery updates | Contractual necessity |
| Managing your customer account | Contractual necessity |
| Responding to your enquiries and providing customer support | Legitimate interests |
| Processing returns, refunds, and warranty claims | Contractual necessity / Legal obligation |
| VAT exemption records | Legal obligation |
| Sending marketing emails (only if you have opted in) | Consent |
| Analysing website usage to improve our site (Google Analytics) | Consent |
| Tracking which marketing channels drive enquiries (WhatConverts) | Consent |
| Showing relevant adverts on Facebook and Instagram | Consent |
| Fraud prevention and site security | Legitimate interests / Legal obligation |
We do not sell your personal data. We share it only with trusted third parties who help us operate our business:
All third-party processors are required to handle your data securely and in accordance with data protection law.
Under UK GDPR you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct any inaccurate or incomplete data.
Ask us to delete your personal data where there is no compelling reason to keep it.
Ask us to pause how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to us processing your data for direct marketing or on the basis of legitimate interests.
Where processing is based on consent, you can withdraw it at any time.
Lodge a complaint with the ICO at ico.org.uk or call 0303 123 1113.
To exercise any of these rights, email us at sales@clarkandpartners.co.uk. We will respond within 30 days.
We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly.
We do not share your data with third parties for their own marketing purposes.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses SSL encryption (HTTPS) for all data transmission. Payment card data is handled by our payment processor and is not stored on our servers.
We use cookies on our website. For full details of the cookies we use and how to control them, please see our Cookie Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you read their privacy policies before providing any personal data.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of the page. We encourage you to review this page periodically.
